| Date: 16 & 17 March 2012 Trainer: Steven Carver Location: CIIM Building, Nicosia
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Overview
This course explores how to manage change, complexity and crisis within organisations. Change is an inevitable feature of today’s business environment and so the ability to manage change in all its forms is a vital skill at all levels of management. Sometimes change is planned and leads to strategic projects and programs being initiated – here the skills of project/program techniques such scoping, co-ordination, delivery and planning are vital. Sometimes the change is forced upon the organisation and here the skills required are more reactive and involve quickly assessing priorities, stakeholder interests and flexible outcomes. Both types of change can be further complicated by the complex nature of the modern business world and the attention of an often hostile media. This course addresses the suite of behaviours that managers need to acquire in order to manage projects, programmes and crisis across the spectrum of change.
Objectives
This course develops a high level of awareness of the importance of change skills. On successfully completing this course you will:
- Appreciate the critical role of project management in enabling change to be managed.
- Have the confidence to apply the essential tools and techniques of change management.
- Understand how to integrate projects into programmes.
- Be more confident in dealing with extreme change (crisis)
- Be aware of the power of the media and how to avoid turning a crisis into a catastrophe.
Audience
Any managers who are responsible for initiating and delivering change within their organisations.
Faculty: Stephen Carver
Stephen is constantly rated as one of the top three lecturers at Europe’s top business schools - Cranfield. His career began in the oil business where he learnt to manage risk and lead teams on high pressure projects and at times of crisis. After undertaking an MBA he worked for Virgin and became deeply integrated into their high media profile. Following this assignment he worked for the CEO of Halliburton Europe as Head of Business Strategy – a role that included much crisis management. For the last 15 years Stephen has run his own highly successful company as well as being a full time member of faculty at Cranfield. He has been Director of Communications for the last ten years and over that time has established a centre of excellence in Crisis and Media Management. Stephen has lectured worldwide (including Cyprus!) He has a reputation of taking complex management concepts and being able to distil them down, into highly informative and fun lectures - often using “storytelling” techniques. His attitude is “if you haven’t done it – you shouldn’t be teaching it!” Unusually, for an academic, he has actually has spent most of his working life in real business and still runs his own, highly successful, Project Management Company (his client list now reads like the FTSE/Dow top 100!). Stephen is an unusual blend of Academic, Businessman and Teller of Tales. He has taught in UK, US Holland, Germany, France, Portugal, Singapore, Hong Kong and Australia and has appeared on National Radio and TV including C5 and Radio 4.
Content
- Recognizing the value in change
- Easing the process of change
- Reassessing business goals and expectations
- The great change management model
- Managing transitions: clarifying endings and beginnings
- Communication and the change process
- Redefining goals, roles and procedures. Creating a roadmap for the future
- Market Complexity: Agent-based modeling and simulation (ABMS)
- Understanding data and information that can create complexity in the future
- Crisis Management Skills
- Practicing Crisis Management in your company
- Exploring Crisis Management Situations
- Raise Awareness for effective crisis management prevention
- Dealing with the Media and stakeholders
- Definition of a Company Stakeholder. Prepare before it happens. Using the STOPA method
- The power of shared vision
Fees and General Information
This seminar is approved and subsidized for the amount of €350 by the Human Resource Development Authority (HRDA). HRDA sponsors companies that satisfy their criteria.
The fees are €1350 per participant for companies eligible to HRDA subsidy and €1700 per participant without HRDA subsidy.
This individual session is part of the Executive Leadership Programme.
It is possible to attend this individual seminar should places be available.
Fees include tuition, educational materials, coffee breaks and meals.
Due to CIIMs non-profit status NO VAT is charged
