360 Degree Feedback

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Date: 24 & 25 February 2012 Trainer: Brian Willman
Location: CIIM Building, Nicosia
 


Overview

This programme is about the management and leadership of people.  The pace of change, an increasingly competitive environment and the challenge of attracting and retaining talented people all mean that the demands on executives to be good people managers as well as strategic thinkers have never been higher.  We will focus on two key skills in particular: designing and building high performance teams and getting commitment from other people to change their behaviour.

The core of the programme however is feedback and it will provide high quality personalised feedback to each participant so that they become more aware of their own strengths and opportunities for further development.  We will use a confidential 360 degree feedback questionnaire to generate useful information about performance in terms of a number of key management and leadership behaviours. The data will be fed back during the programme and this will give each participant the opportunity to reflect and work on their own personal agenda and challenges. Participants will also receive feedback from a self analysis questionnaire about team behaviours.

By the end, participants will have identified a realistic action plan to take away that will have a significant impact on their future performance.  

Objectives

  • Focus on some key managerial and leadership skills including teambuilding and modifying others’ behaviour.  In particular you will:
    • Understand how teams structure and balance
    • Play a role in helping teams to form and reform
    • Design high performance teams
    • Run successful teambuilding activities
    • Gain insights into how to overcome the challenges of virtual teams
    • Understand the particular dynamics of top teams
    • Understand the psychological contract that exists between you and key members of your team
    • Identify when and how to use techniques to change behaviour successfully including feedback and confrontation
  • Give you feedback on your current managerial and leadership skills and identify strengths and opportunities for improvement.
  • Identify an appropriate and realistic action plan for the future.

Audience
The course is intended for senior managers who have responsibility for teams including CEOs, members of senior management teams and any senior manager with significant responsibility. 

Faculty: Brian William
Brian Willman has worked at London Business School for twelve  years. He is a Teaching Fellow and Programme Director in the Centre for Management Development and linked to the Faculty of Organisational Behaviour.  He specialises in the development of leadership skills for managers in businesses facing change and has also taught on MBA and Sloan programmes as well as running the leadership module on the School’s Accelerated Development Programme.   In 2003, he was a finalist in the School’s Teaching Awards.  Brian also runs his own business, People Dynamics.

His clients come from many areas including retail, management consulting and financial services and include The Financial Times, Unilever, Roche and Nestle.   He has worked throughout western and central Europe and in the USA, Brazil, Mexico, South Africa and South East Asia.

He is a member of the Trust responsible for the new Rose of Kingston Theatre, due to open in 2005.  It is modelled on the Shakespeare’s Rose Theatre and Sir Peter Hall has been appointed Artistic Director.

Brian worked for the global consultancy firm, Gemini Consulting, and was responsible for meeting the training needs of staff across Europe and South Africa.  He graduated with an Honours degree in Political Science from Exeter University and has an MBA from London Business School.

Content

  • Understanding team dynamics
    • observed team exercise
    • frameworks to understand teams
    • how teams structure and balance
    • forming and reforming
    • techniques to improve the innovative abilities of the team
  • 360 feedback : analysis of the 360 questionnaire, its objectives and why it is a useful tool
    • self completion
    • nature of the data
    • avoiding defensive reactions
  • Belbin questionnaire: a useful tool/ questionnaire  teaching participants  how to design high performance teams and giving feedback on each participant’s preferred team-working style
    • group debrief
    • individual reflection
    • designing effective teams
  • Teambuilding techniques – how to build greater cohesion in the team
  • Changing others’ behaviour
    • gaining commitment as well as changing behaviour
    • the defended self as a barrier to change
    • feedback to avoid triggering defences
    • confrontation methods when feedback has failed
  • Energizing others
    • How can we better understand the goals and motives of people we work closely with and use that information to drive performance?
    • What are the main predictors of people’s motives? 
    • How do people’s motives change through their careers?
  • Individual action planning and co-counselling
    • In this session participants will discuss their own leadership and management behaviours, as a result of the feedback from the questionnaires, and see where they can improve.
    • Feedback will be exchanged in pairs, and on individual short sessions with the trainer.

Fees and General Information
This seminar is approved and subsidized for the amount of €350 by the Human Resource Development Authority (HRDA). HRDA sponsors companies that satisfy their criteria.
The fees are €1350 per participant for companies eligible to HRDA subsidy and €1700 per participant without HRDA subsidy.

This individual session is part of the Executive Leadership Programme.

It is possible to attend this individual seminar should places be available. 

Fees include tuition, educational materials, coffee breaks and meals.

Due to CIIMs non-profit status NO VAT is charged