| Date: 14 March 2012 Trainer: Sally Potter Location: CIIM Building, Nicosia
|
Overview
It has long been recognised that most performance problems come down to a function of competence and commitment: can a person do the job (competence)? Does the person want to do the job (commitment)? In Cyprus, employees are generally well educated and technically knowledgeable; they possess the ability and competence to do the job. The major challenge facing a manager in Cyprus is how to mobilise the people he or she works with to do the best they can: enhancing their commitment to perform well on a consistent basis.
Given that today’s employees also expect more job satisfaction and meaning from their working lives, practical applications of psychology within management become increasingly relevant to improving their motivation and releasing their potential. Managerial skill in inspiring willingness in others is the key requirement in managing people successfully.
Objectives
By the end of the seminar, delegates will have had the opportunity to:
- Identify managerial actions that release the best in others
- Practice and explore challenges in the core people-skills of giving and receiving feedback
- Understand ways of managing others whose ways of thinking and behaving are different from yours
- Expand emotional intelligence (EI) to flex your style in developing others
- Appreciate and apply the sequences of a coaching approach which brings the best out of others
- Diagnose the advantages and disadvantages for implementing organizational change of the different conflict-handling styles
Content
- Bring out the best in others, including me
- Using a range of skills
- What makes people challenging to manage
- The journey of change
- Differences in attitudes and values
- A coaching approach to managing people
- Different sytles of handling conflict
- Implications of confilcit styles for giving and receiving feedback
- Flexing your style to manage people successfully
- Case studies and sill practices
- The emotionally intelligent Manager
Audience
This programme is suitable for managers, executives, supervisors and specialists who have risen to management positions, as well as experienced managers who need to improve their knowledge and skills so as to manage people more effectively.
It is particularly relevant to technical specialists who are now expected to lead projects, team leaders who supervise subordinates, middle and senior managers who are accountable for key results and indicators of business success.
Faculty: Sally Potter
Sally Potter works internationally with private and public sector managers and executives. In addition to her consulting and coaching practice, she is a Visiting Fellow at Cranfield School of Management where she lectures regularly at the Praxis Centre for Developing Personal Effectiveness. She is an experienced mentor in one‐to‐one coaching and feedback, as well as an accomplished group facilitator. Sally has worked in Cyprus, Malta, Spain, and the USA. In addition to postgraduate credentials in management education, her continued personal and professional qualifications include fitness and well‐being, counselling and psychotherapy.
Fees and General Information
This seminar is approved and subsidized for the amount of 133€ by the Human Resource Development Authority (HRDA). HRDA sponsors companies that satisfy their criteria.
The fees are €267 per participant for companies eligible to HRDA subsidy and €400 per participant without HRDA subsidy.
This individual session is part of the Executive Development Programme.
It is possible to attend this individual seminar should places be available.
Fees include tuition, educational materials, coffee breaks and meals.
